COVID-19 Updates

Here at TFCU, the wellbeing of our members and our staff remains our top priority as we continue to closely monitor the impact COVID-19 is having on the communities that we serve.   
 
Unfortunately as cases continue to rise in our surrounding areas, we feel that it is necessary to make adjustments to our operations at our Taunton and New Bedford locations. 

These changes will remain in effect until at least January 18th, however we will continue to monitor the impact of COVID-19 in our area and be prepared should we need to take further steps to protect our members and staff.

Click on each tab below to view more information:

Taunton & New Bedford

Starting on Monday, November 23rd access to our Member Service area will be by appointment only during the following business hours:

  • Monday-Wednesday: 8:30am to 4:30pm
  • Thursday-Friday: 8:30am to 5:30pm
  • Saturday: 8:30am to 12:30pm

All teller transactions are required to be completed through our Drive Up during the following business hours:

  • Monday-Wednesday: 8am to 5pm
  • Thursday-Friday: 8am to 6pm
  • Saturday: 8am to 1pm

To schedule an appointment with a Member Service Representative, please call (508) 824-6466 and a Call Center Specialist will assist you.

Please be aware that masks will be required to enter our lobbies.     

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Middleboro

Our Middleboro Location inside the Trucchi’s Supermarket will remain open with limited hours: Monday – Saturday: 8am to 1pm

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Safety Measures

For the safety of our employees and members, if you are planning to visit one of our branches, please be aware of the following:

  • Masks are required to be worn at all times.
  • We are enforcing social distancing. Please keep a distance of 6ft from others at all times.  Floor decals have been placed at our branches to assist in this effort. 
  • All Drive Up tubes, ATMs, workspaces and common areas are being cleaned multiple times throughout the day
  • Sneeze guards have been installed at all Teller windows and Member Service Representative desks

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Remote Banking

TFCU is committed to providing you with the tools to stay connected to your accounts while remaining safe at the same time. The chart below details common banking needs and the best way to perform these tasks remotely or contactless. These remote options are available to make your banking experience as easy as possible and save you time so that you can focus on the important things.


Click here to keep reading on our blog and download a full version of this chart!

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Additional Information

Financial Assistance Programs

TFCU has committed $250,000 in emergency loans to our membership who might be facing financial hardship at this time. Two hardship programs were recently introduced, including a special loan available for First Responders & Medical Professionals on the front lines of this ongoing situation. Click here for more information, or to apply for one of these programs. 

Scams

We would also like to take this opportunity to remind you to be vigilant of Fraudsters, who unfortunately take advantage of situations like this. Visit the Federal Trade Commission’s website for a list of tips to help you avoid COVID-19 scams.

For assistance during this time, please visit the pages below for information on how TFCU can help:

For ongoing updates, please watch this page, or follow us on Facebook & Instagram.

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