Security & Fraud Tips

At TFCU, we strive to protect your Identity and Personal Information. With the recent rise in security breaches and scams, we want to make sure that our members know how to protect themselves in case of identity theft, fraud and beyond. Knowing how to protect your personal information can help you to reduce your risk of falling victim to these events. According to the Federal Trade Commission (FTC) there are four main ways to do it: know who you share your information with; store and dispose of your personal information securely; ask questions before deciding to share your personal information; and maintain appropriate security on your computers and other electronic devices. Below you will find tips and links as well as some information about the policies & procedures we have in place to protect your information.

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How do you know when you’re the target of a scam?

Did you know that to protect your identity, TFCU:

  • Subscribes to the services of a company named Perimeter who monitors the internet for fraudulent sites that masquerade as TFCU? TFCU quickly shuts down such websites to protect our members
  • Offers Multifactor Authentication on our Online Banking system to protect your identity? This means that we will ask security questions that you set up to assist in verifying your identity.
  • Blocks debit card transactions in foreign countries where fraudulent transactions are prevalent. Members can activate their cards by notifying the Credit Union before traveling
  • Provides secure disposal waste receptacles in the lobby for your use.
  • Distributes the FTC booklet “Take Charge: Fighting Back Against Identity Theft” to its members. Ask a Member Service Representative for your copy today!
  • Always works one-on-one with our members to resolve any account issues!

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ATM Skimming

One type of fraud is called Card Skimming. This occurs when a device is placed on an ATM. When you insert your card into the ATM, the device illegally copies your card data from the magnetic strip. A hidden camera is also setup to capture your PIN as you enter it.

Visit this link for more information about Card Skimming and what to look for the next time you use an ATM!

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Please remember, it is part of Taunton Federal Credit Union’s policy to NEVER ask for member information via email, text message or Automated Services. If you believe that you may have been the target of a scam,  please contact Taunton Federal Credit Union immediately at (508) 824-6466.

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