It is TFCU's policy to NEVER ask for member information via email, text message or Automated Services.
When in doubt, do not provide any information and give TFCU a call immediately at (508) 824-6466.
Please click here for additional information.
You can begin accessing the funds in your Easy Checking account as soon as you leave our branch with your TFCU VISA® Debit Card. Here’s a look at additional services you can take advantage of with your Debit Card!
New Debit Card Activation:
Your card must be activated before it can be used. To activate and choose your Personal Identification Number (PIN), please call 1 (800) 992-3808
Lost or stolen Debit Cards:
During regular business hours, please call (508) 824-6466
After business hours, please call the national hotline at 1 (800) 847-2911
Utilize the MoneyPass® ATM Network to get cash at over 37,000 Surcharge-Free ATMs. Click here for more information
Keep track of your spending on the go with services such as Online & Mobile Banking, Mobile Deposit, eAlerts and more. Click here for more information
Enjoy fast, convenient and safe payments with your TFCU Visa® Debit Card & your phone’s mobile wallet!
Mobile Wallets allow you to make purchases in stores or within participating apps by simply holding your device near the card reader or selecting the option when making a purchase in-app.
Mobile Wallets are a more secure way to use your TFCU Visa® Debit Card. Your card information, including name & number, are encrypted and not stored on your device. Each transaction generates a security code and requires you to use your phone’s authentication method such as a passcode or Touch/Face ID features to completed the purchase. These features are designed to protect you against card fraud.
Find your Digital Wallet below for more information and instructions on how to add your card to your device
Protect your debit card by setting up transaction alerts while also having the ability to define when, where and how your card is used. Simply download the app to your smartphone, then customize your alert preferences and usage settings to monitor and manage your debit card.
Use the links below to download the app today!
At TFCU, we’re committed to protecting our members against fraud, which is why we have partnered with Fiserv to monitor your Debit Card transactions for potential fraudulent activity.
With Automated Fraud Alerts, you can receive alerts of potential fraud in the following ways:
If fraudulent activity is suspected when using your debit card, you will be notified by Fiserv and have the option to state whether this activity is fraudulent or not. If yes, your card will be temporarily blocked. If no, you can continue to use your card.
If you have any questions please call (508) 824-6466 and speak with a Member Service Representative today.
TFCU’s fraud alert service is operated by Fiserv, who is operating on behalf of TFCU. If you have been contacted by a Fiserv representative and do not wish to provide confirmation of your transactions with them, you may contact a TFCU Representative at (508) 824-6466 during regular business hours, otherwise your Debit Card will be restricted for use. You are responsible to keep your address and phone number updated with TFCU at all times. Standard message and data rates may apply. There is no service fee for Fraud Alerts, but you are responsible for any and all charges, including, but not limited to, fees associated with data usage, imposed by your Carrier.
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