Security

At TFCU, we’re committed to protecting our members against fraud, which is why we have partnered with Fiserv to monitor your Debit Card transactions for potential fraudulent activity.

With Automated Fraud Alerts, you can receive alerts of potential fraud in the following ways:

• Automated telephone calls, which will provide the ability to reply on your phone
• Automated e-mails, which will provide a phone number to call for verification
• Automated text messages, will provide the ability to reply via text
• Enrollment is required to receive automated text messages. You will receive an automated message to set up Card Fraud Alerts from FiServ to opt in or opt out of these text alerts. 

If fraudulent activity is suspected when using your debit card, you will be notified by Fiserv and have the option to state whether this activity is fraudulent or not. If yes, your card will be temporarily blocked. If no, you can continue to use your card.

If you have any questions please call (508) 824-6466 and speak with a Member Service Representative today.